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Tim's Moblog

by tsmithies

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welcome to my moblog.
here you'll find a collection of images / text and other stuff I come across.

Tim ;-)

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TomTom - Is this proof enough?

TomTom - Is this proof enough?
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I've been having fun with TomTom, my PDA was exchanged on insurance and they wouldn't issue a new activiation code without me proving that this was the case.

I'm all for protecting copyright but after sending them copies of my bill that showed the excess charge, serial numbers from new
boxes etc, and as a customer for 10 years (when they were called Palmtop back on the Psions) I started to lose the will to live!

As it was done on insurance, it was all on the phone with no paperwork... In the end I upgraded as it was easier (and new toys...) but the XDA Orbit is an unsupported device apparently so we had to go through that again!!!

Eventually they agreed and sorted it out for me (shiny new receipt for free upgrade did the trick!) but guess what - this week that device developed a fault and has now been swapped again!!! - So this time I filmed the entire exchange process for 'em as well as the little receipt. I uploaded this to their server as a supporting document and things seem to have moved a little faster this time... So here it is for
your viewing pleasure.

(I know it's not that interesting but some friends have been asking to see it so there ya go).

Tim ;-)
31st Jan 2007, 11:56  

John Boylen(john-dot-boylen-at-hotmail-dot-co-dot-uk) says:

Dude!! the things you get up to ;) lol I like your style - but then again, always have ;)

8th Mar 2007, 12:44

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