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by rhys

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FGW

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My new penpal, the Chief Executive of the First Group.

I don't know what it is with me and his trains, but we don't get on.

you're not alone.

19th Mar 2009, 21:04

rhys says:

You have the joy too then? I travel quite regularly with First, and there always seem to be something wrong with one thing or another.

To be fair though, their subsequent customer service (including his own) is rather good, just a shame their train services don't match it.

19th Mar 2009, 21:16